Guide
Payment Methods and Collection
Manage online card, door card, and cash options in one flow. Track secure collection, refunds, and end-of-day reconciliation alongside orders.
- 01Online order
- 02Payment
- 03Success
- 04Paid in panel
Why it matters
Why payment methods matter
Completing an order is only half the job — payment must also match the right order. Preferences vary by order type, delivery model, and habit, so a suitable payment mix is more flexible.
Online card
Collect at order time on web, QR, and pickup flows.
Door card
Courier card collection on delivery.
Door cash
An alternative for guests who do not use cards.
- Collect at order time with online payment
- Door card and cash options
- Payment options suited to different order types
- Track successful and failed payments
- Manage refund and cancel flows
- Monitor order–payment matching
Comparison
Payment methods compared
Clarify where each method is used and what advantage it brings.
| Payment method | Where it is used | Advantage |
|---|---|---|
| Online card | Web, QR, pickup, delivery | Collect at order time |
| Door card | Delivery | Flexibility for the guest |
| Door cash | Delivery | Alternative for non-card guests |
| Alternative payment | Depends on business and market | Fits different habits |
Online flow
Online payment flow
Secure payment is part of the order flow. After checkout details, the guest reaches a secure payment screen; on success, order and payment status match automatically.
- 01Cart
- 02Delivery details
- 03Payment
- 04Payment confirmation
- 05Order
If payment fails
When payment is not completed, payment status is tracked separately. The guest can retry or use an alternative method you define.
At the door
Door payment management
Door payment offers an alternative especially for delivery. Whether collection happened is tracked on the order record.
Door card
The courier collects by card on delivery.
Door cash
The guest pays cash on delivery.
Order status
Collection status is tracked with the order.
- 01Courier
- 02Guest
- 03POS / Cash
- 04Payment received
Refunds
Refund and cancel flow
Payment infrastructure covers post-sale steps too. Refunds and cancels are tracked with order history.
Order cancel
Cancel status is recorded.
Full refund
The full amount is returned to the guest.
Partial refund
A portion of the order total can be refunded when needed.
Status tracking
Refunds and cancels are watched with order history.
- 01Paid
- 02Refund started
- 03Refund completed
Reconciliation
Collection and reconciliation
At day end, check collection—not only revenue. Comparing order payment status with actual collections makes missing or unmatched transactions easier to spot.
- Door card collections
- Cash collections
- Refunds
- Processing fees
- Unmatched payments
Payment mix
The right payment mix for your business
Not every restaurant needs the same methods. Choose the combination that fits your order model.
Delivery-heavy
Online card + door card + cash
Pickup-heavy
Online card + alternative payment
QR ordering
Online card + table payment options
Mixed order structure
Online + door payment options
Security
Payment security
Processing card data through a secure payment provider reduces the need to store card details yourself. See how online payment works and payment integrations.
Manage collection alongside orders
With Dijifis, integrate online and door payments, refunds, and end-of-day reconciliation into the order flow.